Samsung to Offer AI-Powered Health Support in Collaboration with Babylon Health

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Samsung Health app launched the Ask an Expert, powered by Babylon service in the UK on May 31, 2018

Samsung Galaxy users in the UK will be able to access AI-powered medical consultations through preinstalled technology provided by London-based tech company Babylon. The app allows users to consult doctors through video chat and also analyze symptoms through the Samsung Health app. Furthermore, users can book a live appointment with a General Medical Council-registered doctor for medical advice, check symptoms against ‘500 million streams of knowledge’ and manage or order prescription medicine using the same app.

“We’re excited to be welcoming ‘Ask an Expert, powered by Babylon’ to the Samsung Health app.” said Samsung UK’s Kyle Brown. “Now our customers will be able to look after their health from wherever they are – whether it’s checking a symptom or talking to a doctor – all within a few simple taps.” Users willing to get medical consultations will have to buy annual membership grant unlimited access to Babylon doctors for around US$ 65 or one-off appointments can be had for US$ 33.43 per virtual visit. Though having access to healthcare advice and real doctors 24 hours per day could make it worth the price of admission. The Health app is currently available on Galaxy S9 and S9+, S8 and S8+, Note8, S7 and S7 edge, S6/S6 edge/S6 edge+, A8, A5 and A3 models.

However, users might be happy to skip an inconvenient doctor’s appointment, some NHS staff are not too happy about this news. At the end of March, NHS staff took to the streets to protest “GP at Hand”, accusing the service of “cherry-picking younger, healthier patients.”

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